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Rushmore CrossFit

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October 1, 2024

Gym Class Reservation, Late Cancel, No Show, and Waitlist Policy

Class Reservations

  • Reservation Window: Class reservations open 7 days in advance of the class start time.
  • To secure your spot, please ensure you book early. Classes fill up quickly, especially during peak hours.

Late Cancellations

  • Late Cancel Definition: Any cancellation made within 1 hour of the class start time is considered a late cancellation.
  • Late Cancel Fee: Late cancels will only incur a fee if the class is at full capacity at the time of the cancellation. If the class is full, the late cancel fee is $10 or a deduction of one class from any per-visit memberships.

No Shows

  • Please remove your RSVP if you cannot attend to allow another member to take your spot.
  • No Show Fee: All No-Shows (regardless of class size) will be charged a $10 fee or a deduction of one class from any per-visit memberships.

Waitlisting

  • You may add yourself to the waitlist for any full class through the member app.
  • Use the Member App Waitlist Manager to choose a notification window for when a spot opens up.
  • Ensure your phone number and email are current, as this is how waitlist notifications are communicated.
  • If you already have a reservation for one class, please do not waitlist for another class.
  • Once your spot in the class is confirmed, standard late cancel and no-show rules will apply.

General Courtesy

We ask all members to be kind and considerate of their fellow athletes by managing their reservations responsibly and releasing their spot if unable to attend. This allows everyone the best opportunity to participate in classes.

Thank you for your cooperation and commitment to making our gym community a positive space for everyone!

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